Comment Spam - Are You Guilty?

In a continued effort to get a personal handle on this bucking bronco called web 2.0 I've noticed the emergence of a shift and I finally feel like I've seen enough evidence to confirm my earlier observations. The shift is this: the definition of spam has evolved and expanded and there's a chance you might be a spammer and don't know it.

Let's start from the beginning and then talk about a shift: spam as we have come to know it over the last several years is unsolicited promotion from someone you don't know and 99.9% of the time we're referring to email as the medium by which that spam distributed. As people have gained an understanding of what email spam is, it has become more widely recognized and there are more protections in place for the average person against it. Likewise, all upstanding websites have confirmed opt-in email lists and the consequences for being labeled a "spammer" have created terror in the heartland for reputable marketers. None of this, unfortunately, seems to have led to much of a decrease in actual spam (according to my Gmail spam folder) but the filters are much better and our own ability to recognize spam is also better than it was even a few years ago.

That being said, spam has moved beyond email into web 2.0. There are spam blogs, spam MySpace pages, spam videos, etc. This seems to have been the natural progression of spam and although I don't like it, I'm also not really surprised either. The shift, however, is that a comment on a blog or website may very well be considered spam now too. A spam comment (do we call them spamments?) is one in which a person comments and leaves a link to something outside of the discussion they're commenting on.

For instance if I saw a blog post about iPods, a potentially spammy comment could say:
"Hey, I wrote a review of my recent experience with an iPod that died after six months. Check it out on my blog MicroExplosion."

Whereas a clearly non-spam post saying the same thing would be:
I just had an iPod die on me after just six months. What's the deal?

If you're skeptical that this shift is taking place take a look at a few things here...
This guy made a pretty innocent post (but crossed the line as described above) on Digg and got drilled for spamming.
This PR professional talks about it happening on his blog too.

Today I was reading Chris Thomas' blog where he's giving away an iPod and a guy posted a potentially spamish comment there too.

It feels like the rules have changed and there was no formal announcement to let everyone know. I've seen this shift emerge just over the last year, or at the very least it's begun to show itself more clearly over the last year but I can't help but wonder if the same feelings we have now for email spam will soon be the same for comment spam. I know I've been guilty of this kind of commenting in the past and I really think twice now before I comment on a blog. There are no rules or guidelines here so it's hard to grasp in some ways but if this is the way the spam tide is turning at least you can now say you were given the heads up here.

Friends Don't Let Friends Place Banner Ads

I had a tough conversation recently. It was tough because I had to let a client make the wrong decision. In fact, I told them it was the wrong decision, and I was tactful, but they got the message. After my gentle protest and suggestion for taking another approach I was met with a resounding gong of silence (insert cricket sounds here) and it was then that I knew they were going to do it anyway. What is it? IT was banner ads.

The goal this client came to us with was to drive more traffic to their website but they already had decided they wanted to try to accomplish this with banner ads on a particular website they selected. After a few minutes of listening to them I just had to tell them that it isn't generally a good idea and that there are better (and much cheaper) ways to go about it. As I mentioned above they wanted to do it anyway...and so they are...but here's where we're really going to test this...

In addition to the banner ads we're going to put some video for this company's same product on YouTube. We'll be able to track the number of views and links from both areas and see what happens. I don't quite know what they're going to pay for a month of banner ads...but I know what they're going to pay for the YouTube video...$0.00. I'll let you know how it turns out.

I'll admit, I've got an issue with banner ads. I rank them right up there with the people who sell email lists that are usually just spam. Banner ads are the very reason I was interested in switching from Hotmail to Gmail a year or so ago (Gmail only has text ads). Banner ads just don't work most of the time. They're not a wise expense. An effective banner ad would have to be highly targeted on a very specific kind of site to even have a chance. For instance if Apple had a banner ad for an iPod accessory they're going to have a good chance of getting some attention for the ad, but even then most people still ignore them. By and large banner ads are ignored and with all the effective (and free) web 2.0 options today like blogs, YouTube, Flickr, Digg, video blogs, Wikipedia, etc. there are much better ways to go. Needless to say I'm excited to see how this little experiment turns out! In the end I expect the score to be: Banner ads - 0, Web - 2.0.