Don't Pay for Blog Comments: The Deer Now Have Guns

A few weeks ago I was speaking with a publisher about how they can work with bloggers to get more exposure for some upcoming books. The publisher quickly dismissed the idea of using bloggers because "they tried that once before and all our authors got was a lot of bad feedback from the bloggers because they were accused of being spammers." When I inquired as to what they actually did I was told that the publisher hired a company which has a staff to post comments on blogs that may fit the book topics. Instead of the positive feedback and awareness, the authors were hammered with negative feedback that they were spamming these blogs. Those authors in turn hammered the publisher and the publisher has been wary of bloggers ever since.

What happened here is that the publisher had no idea what it was paying for. In essence they were duped into thinking that comments on blogs through any means necessary are a good thing. They had no idea how their vendor's strategy fits (or actually doesn't fit) into blog culture. The end result was a disaster where the authors got blamed and the publisher lost major credibility with some of their top authors.

I first realized that comment spam is an issue back in February but didn't dream that it could go to the level of paying a company to post comments on blogs. That simply shows both a lack of awareness of blog culture and a pressure that companies now feel to be using new media in their marketing strategies without a proper understanding. This publisher's vendor is preying on the sense of urgency companies have to "just be doing something" in new media. You must have a proper understanding of new media before you launch into a marketing strategy with new media elements. You cannot carry over the same old mindset, methodology, and cultural approach of traditional marketing. If your organization views bloggers like deer and you're just going out to hunt for the biggest one, you're missing a very crucial shift in the hunt: the deer now have guns too...